About Us
About Us
The iDoctors Story: Repair Excellence Since 2015
iDoctors was born in 2015 with a clear goal: to revolutionize the concept of electronic device repair, transforming it from a simple service to a true technical art. Our adventure began in Cava de' Tirreni, where we opened our first specialized laboratory, bringing industrial-level skills to a sector often dominated by temporary solutions and approximate repairs.
The enthusiastic response from our customers quickly allowed us to expand, opening our second location in the historic center of Salerno in 2017. The success in Campania was just the beginning of a growth path that, in 2021, brought us to Milan with the opening of our flagship store in Corso di Porta Romana, followed in 2023 by a second laboratory in Corso San Gottardo.
Our specialization
What distinguishes iDoctors in the panorama of electronic repairs is our specialization in highly complex interventions:
- Motherboard Repair : We step in where others give up, repairing motherboard-level components that others would consider beyond repair.
- Precision Microwelding : We use industrial-level techniques and instruments to solve problems that require microscopic interventions
- Data Recovery : We safeguard your important memories and documents even from severely damaged devices
- Multi-brand repairs : Our expertise extends to all major brands, with particular specialization in the Apple ecosystem
Our values
Honesty and transparency
We believe customers always deserve the truth. Before every service, we provide an accurate diagnosis and a detailed quote, with no hidden costs or surprises. If a device is beyond repair or if the repair cost exceeds the replacement cost, we will tell you straight away.
Technical excellence
We constantly invest in training our technicians and updating our equipment. Each member of our team is certified and specialized in specific areas of electronic repair.
Sustainability
Repairing means giving new life to devices, reducing electronic waste. Our commitment to sustainability is also evident in the choice of responsible suppliers and in the environmentally friendly management of replaced components.
Post-repair assistance
Our relationship with customers does not end with the delivery of the repaired device. We offer continuous assistance and warranty on the interventions carried out, because your satisfaction is our priority.
Our team
Behind every repair is a team of passionate professionals, each with specific skills and an unconditional dedication to quality. Our technicians have diverse backgrounds: some come from the industrial electronics sector, others from microengineering, but all share the same passion for solving complex problems.
The continuous exchange of knowledge between team members allows us to tackle even the most difficult challenges with an innovative approach and customized solutions.
Our vision
iDoctors looks to the future with ambition. Our expansion plan includes opening new locations in other Italian cities, while maintaining the same standard of excellence that has characterized us since the beginning.
We believe in a future where quality repair is accessible to all, contributing to a more sustainable and conscious consumption model. Our vision is to become the national reference point for the repair of electronic devices, continuing to innovate and set new standards in the sector.
Why choose iDoctors
- Consolidated experience : Since 2015 we have solved thousands of problems, from the most common to the most complex
- Cutting-edge technology : We use professional equipment and advanced diagnostic techniques
- Quality components : We only use original or equivalent quality spare parts
- Warranty on interventions : We offer an extended warranty on all repairs carried out
- Fast turnaround : We understand how important your device is in your daily life and we work to get it back to you as quickly as possible.
Or contact us online:
📞 Single number: [0250301677 - 0291090247]
📧 Email: sividasrl@gmail.com
🌐 Website: www.idoctorstore.it